Hi Kai, do you have a screenshot or a small video of the problem?
To what Language your operating system is set?
We can't reproduce the problem, so a few more infos could be of great help.
Cheers!

Hi Luigi

Was there a resolve to this issue? i am experiencing a similar problem with K-Series Firmware Updater and Windows 10. The software installs, but when i click to open it, i see Windows trying to do something(Blue "Thinking" Circle appears) but then it gives up and doesnt do anything. Help please!!!

[GianniLuca]

Hello

please get in touch with our office in US, you can find all the details under the section CONTACTS on our website.

Have a good one

Hello,

I need the Firmwareupdater for my K Series, but I can`t download here, it is always shown that I don`t have the permission to see the attached files.

Can you give me the permission to get the files?