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KAESOP - mac addresses are all equal

PostPosted: June 30th, 2013, 8:11 pm
by m-sound
Hi,

we have two K3 KAESOP daisy-chained on the rear ethernet ports to monitor them simultaneously in Armonia. We've discovered that if we set up the connection between these two amps, we loose connection in the software. If we connect each amp individually to our laptop, everything works. Each amp has its own static IP address of course. I've checked the arp cache and was very surprised: both IP addresses are mapped to the same mac address. I rechecked this by clearing the arp cache and connecting each amp separately again. What can we do?

Thanks and best regards from Germany,
m&sound

Re: KAESOP - mac addresses are all equal

PostPosted: July 1st, 2013, 10:49 am
by amacula
Hi

Could you send us the serial numbers to make an inquiry?
Then we will contact you privately to follow you step by step.
thanks

Re: KAESOP - mac addresses are all equal

PostPosted: July 1st, 2013, 11:26 am
by m-sound
Thansk for your fast reply and your email. We will contact you forthwith.